Terms

The short version, in words that mean something.

Prices

Every price is in USD and includes shipping. What you see at the checkout is what is charged. Import duty, where a country charges it, is not ours to collect or pay.

Orders

An order exists once PayPal confirms the payment to us — not when the button is clicked. If a payment cannot be confirmed, nothing ships and nothing is owed.

Stock

If something sells out between your order and the supplier dispatching it, we refund you in full. We will not substitute a different product without asking.

Returns

Thirty days, as described on the returns page, which is part of these terms.

Us

Ravensley is an independent shop. We are not an agent of any manufacturer and we do not claim any brand's endorsement.