Free Worldwide shipping30-day returnsPrices in USDTracking on every order
Ravensley
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Privacy

What this shop stores, what it does not, and who else sees it.

Cookies

This shop shows no cookie notice because it sets no cookie to follow you. The few it does set are there because you did something that needs them:

What we count

We count visits in our own log: the page, where the link came from, phone or desktop, and the browser's own description of itself. A visit is counted under a code made on our server from your address, your browser and the date. The code is thrown away at midnight and is never stored on your device. There is no advertising pixel and no third-party analytics, and the log is never sold and never leaves our server.

When you buy

You pay in PayPal's own window, with your PayPal account or a card. Card numbers never touch this shop. PayPal sends us your name, your email, the delivery address and, if you gave PayPal one, a phone number. We keep those with your order, together with what you bought and what you paid, because the warehouse needs them to deliver it and you need them to track it. You do not need an account to buy.

Your account, if you make one

Your email, your name if you gave one, your password as a hash we cannot reverse, and the delivery address you saved.

Emails

We email you about your order: the confirmation, the tracking number, and once, about ten days after it arrives, a short note asking how it is going. If you asked for our first-bowl guide or for news, you get the guide, a note when something is back in stock, and new arrivals - your address kept only after you confirmed it - and every one of those emails has a one-click way out.

Who else sees it

Nobody else, and nothing is ever sold.

Removing it

Ask, and we delete your order record, except what we are required by law to keep for tax. Clearing your cookies removes the bag and the country. The link at the bottom of any newsletter email removes you from the list for good.